为每位客户指定一位销售工程师,进行双向对话,接受反馈。

在大型工厂,我们提供专门的现场服务,确保沟通更顺畅,合作更稳固。我们致力于提供超越期望的客户体验,真正重新定义各行业对其机械密封合作伙伴的期望。如何实现?

我们对客户的承诺十分简单:我们的目标是提供卓越服务,让他们永远无需寻找其他供应源。

通过投资领先技术,我们简化了整个订购流程,并对客户需求做出迅速响应 - 无论身处何处、无论何种产品。我们的目标是始终如一地超越客户在交货、质量、可靠性和服务方面寄予我们的期望。我们挑战行业标准,挑战竞争对手,挑战思维模式 - 挑战成为全球市场领袖。

我们的理念如同订购流程一样,也十分简单:无论何时何地,我们都将竭尽所能。我们的目标是不断超越客户期待,满足最复杂的要求和紧急的交付时间。

1. Simplicity

Our modular technology means a streamlined ordering process.

2. Customer-centric

Our people are encouraged to champion the customers’ cause.

3. Guarantees

We offer exceptional promises as ‘Standard’. These include a ‘no-work, no-pay’ warranty and guaranteed 48-hour shipment of standard products (as part of a seal management program).

4. Responsible

AESSEAL® has been recognized as a Climate Change Champion and has received awards for corporate social responsibility and sustainability.

5. Partnership

We work with customers to deliver added value and long-term reliability solutions.

6. Investment

Over 7% of annual sales revenue has been reinvested in R&D over several decades. This has almost certainly led to the most advanced range of sealing technology available globally.